Shipping policy
1. Shipping Coverage
- Currently, we only offer shipping to addresses within the United States. International shipping (outside the US) is not available at this time.
- We do not ship to P.O. boxes, APO/FPO addresses, or temporary accommodation addresses. Please provide a valid residential or commercial address when placing an order.
2. Order Processing Time
- After you complete payment and your order is confirmed, we will process it within 1-2 business days.
- Processing time does not include weekends or public holidays. If you place an order on a holiday, processing will start on the next business day.
3. Shipping Methods and Delivery Time
- We partner with standard US logistics carriers (e.g., USPS, UPS) to fulfill shipments.
- Delivery time typically ranges from 3-7 business days after order processing, depending on your location (remote areas may take 1-2 extra days).
- Once your order ships, we will send a shipping confirmation email with a tracking number. You can use this number to check the delivery status on the carrier’s official website.
4. Shipping Costs
- Shipping costs are calculated based on your order total and delivery address. The exact cost will be displayed at checkout before you complete payment.
- We occasionally offer free shipping promotions (e.g., for orders over a certain amount). Promotional details will be clearly marked on our website.
5. Shipping Address Requirements
- You must provide an accurate, complete, and up-to-date shipping address (including street name, apartment number, city, state, and zip code).
- PrimArkCoin is not responsible for delivery delays, lost packages, or returned orders caused by incorrect or incomplete address information. If a package is returned due to address issues, you may need to pay additional shipping fees for re-delivery.
6. Issues with Shipments
- If you do not receive your order within the estimated delivery time, or if you notice any damage to the package/Product upon receipt, please contact us within 3 business days of the estimated delivery date or receipt date.
- For shipment-related questions (e.g., tracking issues, missing packages), reach out to our support team using the contact details below.
7. Contact Us
For further questions about shipping, please contact:Email: support@PrimArkCoin.comBusiness Address (for returns or correspondence): 1552 N Milwaukee Ave, Apt 3C, Chicago, IL 60622, US