Shipping policy

1. Shipping Coverage

  • Currently, we only offer shipping to addresses within the United States. International shipping (outside the US) is not available at this time.
  • We do not ship to P.O. boxes, APO/FPO addresses, or temporary accommodation addresses. Please provide a valid residential or commercial address when placing an order.

2. Order Processing Time

  • After you complete payment and your order is confirmed, we will process it within 1-2 business days.
  • Processing time does not include weekends or public holidays. If you place an order on a holiday, processing will start on the next business day.

3. Shipping Methods and Delivery Time

  • We partner with standard US logistics carriers (e.g., USPS, UPS) to fulfill shipments.
  • Delivery time typically ranges from 3-7 business days after order processing, depending on your location (remote areas may take 1-2 extra days).
  • Once your order ships, we will send a shipping confirmation email with a tracking number. You can use this number to check the delivery status on the carrier’s official website.

4. Shipping Costs

  • Shipping costs are calculated based on your order total and delivery address. The exact cost will be displayed at checkout before you complete payment.
  • We occasionally offer free shipping promotions (e.g., for orders over a certain amount). Promotional details will be clearly marked on our website.

5. Shipping Address Requirements

  • You must provide an accurate, complete, and up-to-date shipping address (including street name, apartment number, city, state, and zip code).
  • PrimArkCoin is not responsible for delivery delays, lost packages, or returned orders caused by incorrect or incomplete address information. If a package is returned due to address issues, you may need to pay additional shipping fees for re-delivery.

6. Issues with Shipments

  • If you do not receive your order within the estimated delivery time, or if you notice any damage to the package/Product upon receipt, please contact us within 3 business days of the estimated delivery date or receipt date.
  • For shipment-related questions (e.g., tracking issues, missing packages), reach out to our support team using the contact details below.

7. Contact Us

For further questions about shipping, please contact:Email: support@PrimArkCoin.comBusiness Address (for returns or correspondence): 1552 N Milwaukee Ave, Apt 3C, Chicago, IL 60622, US