Contact Us
1. Email Support
For the fastest response (typically within 1-2 business days), email our support team:
You can use email for:
- Order status inquiries (please include your order number)
- Return or refund requests
- Product questions (e.g., sizes, materials, care instructions)
- Feedback about our store or services
2. Mailing Address
For written correspondence (e.g., returning products—note: always get approval via email first—or general mail), send to our business address:
PrimArkCoin
c/o Connor Foster
1552 N Milwaukee Ave, Apt 3C
Chicago, IL 60622
United States
3. Response Time
- Email: We aim to reply to all emails within 1-2 business days (excluding weekends and U.S. public holidays).
- Mail: Please allow 5-7 business days for us to receive and process written correspondence.
4. What to Include in Your Message
To help us assist you quickly, please provide:
- Your full name (as it appears on your order)
- Order number (if related to a purchase)
- Clear details about your question or request