Privacy policy

1. Information We Collect

• Contact details: Name, email address, and phone number (if you provide it).
• Shipping information: Mailing address (e.g., street, apartment number, city, zip code) to deliver your orders.
• Payment-related data: Basic details to process payments (e.g., payment method type), but we do not store full credit card numbers or sensitive payment information (handled by secure third-party payment processors).

2. How We Use Your Information

1. Process and fulfill your orders (e.g., ship products to your address).
2. Send important updates (e.g., order confirmations, shipping tracking details) via email.
3. Provide customer support (e.g., respond to questions about returns or shipments).
4. Improve our services (e.g., analyze order trends to better stock thermos cups and ceramic cups).

3. How We Protect Your Information

• Use secure technologies to protect data transmission (e.g., encryption for online payments).
• Restrict access to your information to only authorized staff who need it for order processing or support.
• Do not share, sell, or rent your personal information to third parties for marketing purposes.

4. Third-Party Services

• Payment processors: Handle payment transactions securely (they do not use your data for other purposes).
• Logistics carriers: Use your shipping address to deliver your orders.
  We ensure these third parties follow similar privacy protection standards.

5. Your Rights

• Request access to the personal information we hold about you.
• Ask for corrections if your information is inaccurate (e.g., an outdated shipping address).
• Request deletion of your information (where legally allowed, after any pending orders are completed).

6. Contact Us